Official MJ88 Privacy Policy

MJ88 Privacy Policy — Our Commitment to Protecting Your Personal Data

At MJ88, we understand that your privacy is a trust that must be taken seriously. This Privacy Policy clearly explains how we collect, use, store, and protect the personal information of every member who uses our platform.

256-bit SSL
Encrypted Data
No Data Sales
Last Updated: 1 January 2026
Quick Summary: mj88 only collects information that is strictly necessary to deliver the best service. We do not sell your data to third parties, and all information is protected with the highest level of encryption. Your privacy is not merely a legal obligation — it is a core value.
1

Introduction

This Privacy Policy is issued by MJ88 Entertainment ("MJ88", "we") and applies to all users who register, visit, or use the mj88.pw platform and our official mobile app. This document forms part of our Terms and Conditions and should be read alongside them.

We are committed to ensuring that your personal information is managed responsibly, transparently, and securely. Every data management decision at mj88 is made with our members' best interests and trust as the top priority.

By registering an account or using mj88 services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact our support team to close your account.

2

Information We Collect

Mj88 collects information from various sources to provide the best gaming experience and ensure platform security. The following are the categories of information we collect:

Information You Provide Directly

  • Registration information: Full name, mobile number, email address, and date of birth
  • Identity verification documents (KYC): Copy of MyKad or passport, verification selfie, and proof of residential address
  • Financial information: Bank account number, e-wallet details, and deposit and withdrawal transaction records
  • Communication information: Any messages, complaints, or enquiries you send to our support team

Automatically Collected Information

  • Device data: Device type, operating system, browser version, and unique device identifier
  • Network data: IP address, estimated geographic location, and internet service provider
  • Activity data: Pages visited, session duration, login frequency, and wagering patterns (for fraud detection purposes)
  • Cookie data: Language preferences, login status, and personal settings
Data Category Example Primary Purpose
Identity Name, IC number, date of birth KYC Verification & Legal Compliance
Contact Email, phone number Account communications & notifications
Financial Bank details, transaction records Deposit & withdrawal processing
Technical IP, device, browser Security & Fraud Detection
Usage Gaming patterns, active sessions Service improvement
3

How We Use Your Information

Mj88 uses collected data solely for legitimate, necessary purposes that are directly related to the delivery of our services. We do not use your data beyond what is required.

Platform Operations Purpose

  • Processing new account registrations and maintaining accurate account records
  • Verifying member identities through the KYC process to prevent fraud and money laundering
  • Processing deposits and withdrawals securely and in a timely manner
  • Managing bonuses, promotions, and exclusive offers tailored for each member
  • Providing responsive and effective customer support

Security & Compliance Purpose

  • Detecting and preventing any fraudulent activity, hacking attempts, or security breaches
  • Complying with applicable legal requirements, regulations, and authority directives
  • Verifying that all members meet the minimum age eligibility requirement of 18 years
  • Monitoring wagering patterns to identify signs of problem gambling

Service Improvement Purpose

  • Analysing usage patterns to improve platform design and performance
  • Testing new features and ensuring compatibility across multiple devices
  • Sending relevant marketing communications (subject to your consent)
Our Guarantee: mj88 has never and will never sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.
4

Information Sharing with Third Parties

Mj88 understands the sensitivity of your personal data. We only share information in limited circumstances and with strict safeguards in place. The following are situations where information sharing may occur:

Authorised Service Providers

We work with carefully selected third-party companies to support platform operations, including payment processors, cloud service providers, licensed game providers, and KYC verification companies. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal Requirements

Mj88 will disclose required information when mandated by Malaysian law or directives from competent authorities, including cases involving financial crime investigations or money laundering.

Intellectual Property Protection

We may disclose necessary information to protect the rights, property, or safety of mj88, our members, or the public from any threat or harm.

Please Note: mj88 never shares your personal information with third-party advertisers without your explicit consent. You may withdraw marketing consent at any time through your account settings or by contacting our support team.
5

Data Security

Protecting your personal data is mj88's top priority. We continually invest in the latest security technologies and procedures to ensure your information is always safeguarded against any threat.

Technical Measures

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with bank-grade encryption
  • Data-at-rest encryption: Data stored in our databases is also encrypted using AES-256 algorithms.
  • Two-Factor Authentication (2FA): An additional security layer to protect access to your account
  • Firewall & intrusion detection system: Continuous monitoring to detect and block any unauthorised access attempts
  • Regular security audits: Independent security assessments are conducted by third parties every six months

Organisational Measures

  • Access to personal data is restricted to staff who require it on a need-to-know basis.
  • All staff undergo regular data protection training
  • Clear, tested incident response procedures are in place to address any data breaches
Shared Responsibility: While we provide best-in-class security infrastructure, your account security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login details with anyone.
6

Cookies & Tracking Technologies

The mj88 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how members use our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session management and security settings. These cookies cannot be disabled.
  • Preference Cookies: Saving your preferences such as language and display layout for a seamless experience.
  • Analytics Cookies: Helping us understand aggregate, anonymised usage patterns for platform improvement purposes.
  • Security Cookies: Detecting suspicious login attempts and protecting your account from unauthorised access.

Managing Cookie Settings

You may manage or disable cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect platform functionality and your overall user experience. For detailed instructions on managing cookies, please refer to your browser's documentation.

Privacy First: We do not use third-party cookies for advertising purposes across other websites. All our analytics cookies are processed internally and are not shared with any advertising networks.
7

Your Privacy Rights

As an MJ88 member, you have specific rights regarding your personal data. We fully respect and facilitate the exercise of these rights. Below are your rights and how to exercise them:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request immediate correction of any inaccurate or outdated data.

Right to Erasure

You may request deletion of your data, subject to legal retention requirements.

Right to Restriction of Processing

You may request that we restrict how we process your data under certain circumstances.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within 14 business days.

8

Data Storage & Deletion

Mj88 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law. The following are our data retention policies:

  • Active account data: Retained for the duration your account is active, plus 7 years after account closure for financial compliance purposes
  • Transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements
  • KYC documents: Retained for 5 years after the business relationship ends
  • Support communication logs: Retained for 2 years for quality and dispute resolution purposes
  • Analytics data: Deleted or anonymised after 24 months

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. For physically stored data, we use industry-approved destruction methods.

9

Child Protection

Mj88 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect any personal information from minors or underage individuals.

If we find that we have inadvertently collected information from users under the age of 18, we will take immediate action to delete that information and close the account in question. Parents or guardians who believe their child may have registered an account on our platform are urged to contact our support team immediately.

Warning: Any attempt to register an account using false information to conceal underage status is a serious violation of our Terms and Conditions and may be subject to legal action.
10

Privacy Policy Amendments

Mj88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will notify members via:

  • A prominently displayed notice on the mj88 platform homepage
  • Email to your registered email address
  • In-app notifications on mobile (where applicable)

The "Last Updated" date at the top of this page will always reflect the latest version. We encourage you to review this Privacy Policy periodically. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our privacy team is available to assist you 24 hours a day, 7 days a week.

  • Live Chat: The fastest way — available directly on the mj88 platform, response within 2 minutes
  • Email: [email protected] — we will respond within 24 business hours
  • Official Privacy Request: Send an email with the subject "Privacy Request" along with your full name and account number

For privacy complaints or disputes that cannot be resolved internally, you have the right to refer the matter to the relevant data protection authority in Malaysia.

How MJ88 Protects Your Privacy

Every layer of protection we build serves one goal — ensuring you can play with complete peace of mind and confidence.

End-to-End Encryption

Every bit of data you send or receive on the MJ88 platform is protected with 256-bit SSL encryption — the same standard used by leading banks worldwide.

KYC Identity Verification

Our rigorous Know Your Customer process ensures only verified individuals can register an account, protecting all members from identity fraud and unauthorised account use.

Encrypted Database

All personal information stored in our systems is encrypted using AES-256. Even in extraordinary circumstances, your data cannot be read without the correct encryption key.

Independent Security Audit

The MJ88 platform undergoes comprehensive security audits by accredited independent firms every six months. Audit findings are used to continuously improve our security systems.

No Data Sales Policy

This is our absolute commitment — your personal data will never be sold, rented, or traded to any third party for commercial purposes, without exception.

24/7 Security Monitoring

Our automated monitoring system works around the clock to detect any suspicious activity. Threats are identified and blocked before they can impact your account.

Secure Data, Fun Gaming

Play at MJ88 with Complete Confidence

Your privacy is protected, your data is secure, and every transaction is encrypted. Focus entirely on your game — let us handle the security.

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Data Protected
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